FAQ


How do I place an order?
Simply click the "Buy it now" button, and then go to your cart: shop.body-in-balance.org/cartAfter that, please click "check out" (or the paypal or bitcoin button), and fill in your details.

What type of payments do you accept?
We accept most payments including Paypal, Bitcoin, Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Do I need an account to purchase from this store?
No, you are not required to create or have an account to purchase from our store. However if you already have one you may use your account. Please make sure all your contact info is updated on your account to avoid any issues.

How secure is your Store?
Our store is powered by Shopify. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. Shopify is the most trusted ecommerce platform in the world. We do NOT keep any credit card details ourselves!

Shipping
Orders are usually processed and shipped out within 14 - 21 days after order placement. Shipping notifications are sent out via email after order is shipped with a tracking number which allows you to easily and quickly locate the whereabouts of your order. Delivery times may be longer around major holidays.

Are the FREE products really free?
They absolutely are. But we do have to charge a shipping cost for it though. 

If I order multiple products, how will I receive them?
If you order several products, each one will be sent in a separate package (in most cases).